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Pittsburgh · Clothing Store

Lids

4.1(74 on Google)

Ross Park Mall Lids with standout staff and in-store custom embroidery.

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The fitted rundown

Laura Phillips ★★★★★ 3 months ago

100/100 stars for Lids at Ross Park. My uncle passed away last week, and he was a huge Pirates fan. As a tribute to him, we bought 35 Pirates hats and had his initials embroidered on them for family. Steve and Dante were incredibly gracious and kind, and they stayed after closing to get the embroidery done in time for the funeral. I'll never buy a hat anywhere else ever again.
Matthew Wegley ★★★★★ 7 months ago

Dante in the store was the best! She was helpful and more than willing to help me find the perfect hat. I would come back just to have him help me find my next hat if I didn’t live out of town.
Kristie Hayes ★★★★★ 8 months ago

Tom was extremely helpful and knowledgeable! I will def be back to this location for customization and future purchases!

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Nathan Elway ★★★★★ a year ago

Super helpful and kind worker Dan, helped me out with great suggestions and nice convo while he worked. Confident and skilled with his craft and cared for a well finished product. Would recommend and come back
Julia E ★★★★★ a year ago

One word to describe Jermaine: Goat. Amazing friendly staff that was super welcoming and kind. Given that the store is so small the welcoming environment the workers create is appreciated deeply!!

Address, hours, rating and photos from Google Maps, updated Oct 25, 2026. The write-up is ours.